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Design Management

For us Design Management goes beyond analysing our clients’ market position. To create innovative ideas, we combine creative skills with business management, enabling joint solutions. Our service offering merges future-oriented strategies with design-relevant activities. This approach gives us a clear picture of furniture, markets, media and growth opportunities.

01

Growth Strategy

We guide your systematic and sustainable growth in the furniture industry. Together we identify new target groups, growth drivers and strategies that consistently increase; reach, sales and profitability.

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02

Customer Knowledge

We support you in getting to know your consumers even better and thus contribute to increasing customer satisfaction and employee competence. Following a customer-centred approach, we are collection data points to be able to present their real needs transparently. Accordingly, you and your employees are able to offer an even more relevant and personalized service and product portfolio.

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03

Service Innovation

We assist you in achieving more customer satisfaction, recommendations and added value for your consumers- with existing as well as new service offerings. Together with you, we identify how to make existing and new services more relevant and visible for your consumers.

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04

Sustainable Solutions

We develop products and services for the increasing demands and expectations of your consumers. We deal with all facets of sustainability and look beyond the “buzzword” itself. Together with you, we focus on effective trends of ecological and social importance. Creating commercial value and at the same time trying to make the world a little better.

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05

Customer Experience

We support you to systematically monitor and to enhance experiences along your customer journey. Together we define and measure points of your consumer relationship and make offered services even more memorable. Following a step by step approach we optimize your customer journey, starting from the first touch point with your business, all the way to your after sales service. We do not forget elements of surprise within your customer experience and thus empower your employees and make your offering catchier and visible.

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06

Design Curations

We facilitate the shopping experience of your consumers and support you in addressing new target groups. We curate products and services, establish offer packages and follow smart pricing strategies. As a result, you can utilize existing consumers as well as achieving a more consistent approach, when addressing new and potential target groups.

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07

Cooperation & Network Development

We support you to find the right partners for your business; to bring about faster, more professional and resource saving innovations. We connect you with relevant experts in areas such as retail, manufacturing as well as product design (Design Match) and thus tap into more know-how and greater resources. This will enable you to develop and implement ideas more easily and quickly.

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08

Strategic Staging

We help you to share your passion and enthusiasm for design. Telling this story right, we are aiming to achieve higher store frequency and recommendations by existing consumers. Together we will find the right mixture of digital and physical contact points and thereby focus our work around all senses on site, which of course will reflect on the changing role of the analogue POS.

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Design Network Flying Object: Trumpet-flower

why

we do
what we do

We think that every challenge needs furniture. That’s why we like to be different. It is that joy together with an in-depth understanding of our client’s world that gives us the spirit and focus for the right path. Developing growth opportunities within and between organisations in the design industry.

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